Posting Guidelines: the good, the bad, and the ugly
Richard Dorrough called my attention to the submission guidelines on TeamsterPower.org. http://teamsterpower.com/teamster-power-posting-guidelines
TeamsterPower is a good looking site designed by CorD's own Steve Dondley and run by Richard Negri. Its mission is to promote the union and its members, "our national campaigns, our victories, our struggles." It is run by IBT International staff, but is not an official union site.
There are a few such inside/outside sites. For example, the United Federation of Teachers runs Edwize http://edwize.org, an officially unofficial blog for discussing education issues. Invariably such sites run into the "problem" of member participation: what to do when members use the site to talk about the union? If they write to praise the leadership and approve its efforts, no problem. But what if they are critical? What if they question the union's policies or challenge its leaders?
We know the answer: the backward unions try to shut such discussion down. Even the UFT, which allowed a broad range of debate on Edwize, balked when members spoke frankly about the caucuses in the union, particularly the ruling Unity Caucus. The UFT took refuge behind a phony interpretation of the LMRDA, claiming that mention of the union's internal caucuses on Edwize would violate federal law. (See Surrendering to the Internet for more about that.)
How does TeamsterPower handle the problem?
For the most part the guidelines are straightforward:
Do use your real name and Teamster Local number...
Don't use foul language...
Do feel free to offer constructive ideas...
But then comes this:
NO union politics or personal attacks.
Why not?
There are plenty of other forums for that. This site is for building solidarity and unity, not whining, griping, airing dirty laundry and creating division. This site was not built to be a battleground for local bickering and we will not tolerate trolls of any sort.
There are indeed plenty of forums for discussion and union politics in the Teamsters (it would have been nice to provide links to a few -- like http://www.teamster.net/
and http://tdu.org). And it is totally legitimate to focus a discussion by clearly stating the topic and banning off topic posts.
But opposing "union politics" to building solidarity and unity, and equating it with "whining, griping, airing dirty laundry and creating division...bickering...trolling... and personal attacks" is just plain ugly. It reveals a both a distrust of democracy and a fundamental misunderstanding of unionism.
The question is, can a union website, even if it is officially unofficial, gain the confidence of union members and their supporters if the condition of participation is shutting up or saying only what the union leadership wants to hear?
- Matt Noyes's blog
- Login or register to post comments
- 961 reads



No one distrusts democracy
First, I want to preface my comment by saying that I don't speak for the Teamsters. This is my own opinion.
No one is saying that democracy is a bad thing. But you and I are familiar with how discourse can quickly devolve, especially on the Internet. A small number of individuals can easily disrupt productive conversation.
I think the guidelines there are meant to focus conversation on the website about the issues facing all Teamster members. This is not about silencing opposition or thwarting democracy, it's about making sure the site achieves its mission which is to build solidarity, educate members about the issues that affect them, and work to solve common problems.
If the site became a place where local members could discuss their opposition to leadership and talk internal politics, I think it's a pretty safe bet that those discussions (and shouting matches and name-calling) would detract from the original mission of the site. As you know, union politics (or politics in any organization for that matter) can get very ugly. The site would quickly become a place no one would want to visit except for people with a political axe to grind.
As far as links to opposition websites go, well, I disagree. I wouldn't expect the next Democratic president to put links to the Republican Party on the White House website. It's not the job of leaders in power to promote and advertise the opposition. It's a current leader's job to promote their own agenda, just as it's the job of the opposition to promote their own agenda.
Actually, lots of people distrust democracy
I'm disappointed in your comment.
It is possible to minimize disruption while maintaining a productive discussion:
Someone posts on graduate student organizing in a forum on trucking, you tell them they're off topic. Someone calls someone else a m*f*er, you tell them they're using language that is unacceptable. (Though, in many unions, swearing is common and not considered out of bounds.) Someone posts fifty items in one day, you tell them they're clogging the site. Someone posts another person's social security number...Etc. (Look at Teamster.net for abundant examples.) All of this can be handled by common sense and simple guidelines. But you know that.
It is entirely different to say that discussion of "union politics" is off limits when talking about "issues facing all Teamster members." Or to claim that in order to build solidarity, educate members (!) and work to solve common problems members have to refrain from criticizing their officials or questioning their policies -- not to mention proposing something like a change in policy or leadership.
What kind of unionism is that?
Union politics can get ugly, you say. True enough, but in the Teamsters it is pretty ironic to give intemperate, axe-grinding comments on a website as an example of ugly. Read the reports of the Teamster Internal Review Board or those of the Election Monitor in the last IBT election for more relevant examples of ugly politics. In fact, in the Teamsters and many other unions the "ugly politics" and "axe-grinding" of rank-and-file members has been the key to fighting mob control, corruption, and autocracy.
Why not just call this what it is? The guidelines suggest that Teamsters officials don't want members to be able to comment freely on the site because the site mission is PR and they want to control the message. Comments that help them do that are welcome, comments that don't are not.
(One addition: I neglected to mention in my blog entry that the author of the submission guidelines is Teamsters Communication Director (I think that's the title) Dan Rutherford.)
It's about focusing discussion
Again, this is only my opinion, not that of the Teamsters.
At one point you state: "it is totally legitimate to focus a discussion by clearly stating the topic and banning off topic posts."
That's what the Teamsters are doing here. If the Teamsters set up a website about NAFTA, or any other specific issue, it should be perfectly OK to restrict comments to being about NAFTA, don't you think? If I go onto a Barbie site, I shouldn't be allowed to start posting stories about G.I. Joe.
I think you conflate the ability to not post about politics with the suppression of political dissent. Is the U.S. Government harming democracy by not allowing you to post "George Bush is a dictator" on whitehouse.gov? I don't think so.
Now your point about TeamsterPower being nothing but a PR site is a completely different argument and is a topic for another debate. And I assume your use of the term "PR" is meant in a derogatory way. I recommend keeping such loaded terms out of our arguments. Let's pose it as a question:
How does a union organization grapple with the legitimate need to "stay on message" with the need to allow members to have their voice heard in a public venue? It seems unions, being more "of the people" than say private corporations, have a unique expectation placed upon them to discuss and debate disagreements in public. This is an extremely interesting issue to me and one that I think about all the time. I don't think there are easy answers and I think it would be disingenuous for anyone to claim there are easy answers to this question.
What I advise unions to do is the following:
1) Screen comments. As much as I love free-for-all, spirited debate, there are times for having it and times for not having it. A public union website is not the forum for that. Do it behind closed doors.
2) Allow criticism. Members need to be heard. And a good leader will should listen to all criticisms. And the union needs to show that it is genuine about listening to its members.
3) Require all criticisms be done respectfully. No name calling, nothing that even hints at an insult. People must be extremely polite.
4) Require criticisms be accompanied by an alternative suggestion.
5) Criticisms should only be about the stance leaders take on issues, not the leaders themselves. If the leader is an alcoholic megalomaniac, take that up in the union meeting, not in public.
Software companies allow any comments to go up
One thing I find interesting is large software corporations have online communities where you can say anything about their product, nothing is screened. Check out this post on Microsoft's blog about Internet Explorer 8 which is highly critical of the company for not releasing details about the upcoming release.
Why do they subject themselves to this? Because they know if they don't allow comments, they will be viewed as insular and lose all credibility with the public if they don't. Allowing any and all comments has the nice side effect, intentional or not, of demonstrating, "hey, we've got nothing to hide here." More legitimately, allowing the comments also lets management know what it's users are thinking about its product. It's a good way to tap into the thoughts of your most passionate users (while always keeping in my they don't represent the typical user).
The natural follow-up to that is, why can't unions just do the same? Why not let anyone and everybody post whatever they want up on the site?
There aren't any easy answer to that question. A guy who used to post here on this site, Bill Pearson, had just such a policy for his UFCW Local in Minnesota. He had to spend hours and hours a day defending himself and his local on the site. In the end, he told me, he said it was worth it. Dig around in the archives for this site about that discussion I had with him.
My basic feeling is that what may work for multi-billion dollar corporations may not be what's best for fragile institutions like unions. There may also be legal issues, on that, I am not sure.
My personal feeling is that the answer is probably somewhere in the middle. For example, I'm not going to allow spammers, loudmouths and rude individuals post their garbage on my site.
But it's an interesting debate. Thanks for posting.
Point taken about "PR," I
Point taken about "PR," I was using it both as a description and a dig.
I like this question:
How does a union organization grapple with the legitimate need to "stay on message" with the need to allow members to have their voice heard in a public venue? It seems unions, being more "of the people" than say private corporations, have a unique expectation placed upon them to discuss and debate disagreements in public...
My view is that a union has more to lose by running a site that tries to control member input (beyond simple rules about topic, swearing, spam, etc.) than by allowing for give and take. In fact, there is much to gain, if we do trust in democracy.
Pearson's experience is a great case study. We need to find ways to enhance and distribute what he did, so that it is not as burdensome.
I think you're wrong about the focusing the topic bit. Saying "no politics" is not saying stay on topic, it's saying you can comment on our campaign against NAFTA, but don't criticize what the union administration is doing. If a member were to criticize the union policy, blame the leaders for that policy and call for both a new policy and new leaders to carry it out, would that be off topic? Would it be banned anyway?
I can't comment on what the Teamsters would do
But I did outline what my recommended policy would be above. If a user wanted to call for the ouster of existing leaders, I would prefer to see that go on a members-only site, not in public. I would not expect the existing leadership to have to facilitate or provide the forum for that discussion.
That said, if they did allow dissent and debate on a forum they provided, I would consider them to be enlightened risk-takers for doing so, but I see no reason to require them to do it and I would not think any less of a union's leadership for not providing such a forum. This is not a right vs. wrong issue. This is an issue with lots of grey. I wouldn't advise a union to do set up a free forum discussion unless they really knew what they were doing.
Offically Non Official
It amusing how you removed my post for raising similar concerns on the TeamsterPower guidelines as those expressed by Matt Noyes.The difference is that I asked how you and Richard Negri who so vocally promote yourselves as friends of the rank and file would become involved in a site that censors its membership. You answer was to censor my post and remove it.
As far as not being an Official teamster site I find that amusing as well. Built by Prometheus and a Teamster employee who's job it is to build Teamster blogs. Paid for with Teamster Funds. Content and Guidelines decided by Teamster Officials.Access to membership lists and dues records to determine if a member is in good standing. Hmm. I would have to say it IS indeed an Official teamster site and the guidelines are an attempt at censorship.
Mr Rutherford wonders why do we care as non teamsters. We care because actions taken by the Electricians International and Operating Engineers International to silence and persecute their rank and file members for speaking out is an affront to all rank and file Union members and we have a duty to fight and expose it. The Teamster Power sites joins those that wish to silence their members free speech voices. Your censor of me for asking the questions that are similar to those of Mr Noyes are a reflection of your commitment to the rank and file worker. Mr Negri labeled me as absurd and an a....... as well as posting a rather delusional rant defaming my character for sharing similar opinions as Mr Noyes.
We share different opinions on what is the most important part of Organized labor Mr Dondley. I worship no Union Organizations just because they have Union in their title. You on the other hand appear to believe they should all be accommodated, given advantages and given anonymity because of the title regardless of how bad they rape the rank and file worker. The ONLY SINGLE IMPORTANT factor in organized labor is the working men and women of Labor. The Hoffas, McCarrons and Sterns are secondary to the cause that is organized labor.They are there to serve the rank and file but have seemed to have lost sight of that duty. Union and non Union alike must be challenged and exposed if their actions are a detriment to the rank and file. If you use Union funds to build a blog or web site than all members must be allowed to speak at will within the guidelines of civility which as Mr Noyes has stated can be easily controlled. If the teamsters want to know why Mr Hoffa is paid $335,000 per year than Mr Hoffa should answer. If the teamsters want to know why the Teamsters International spent $43,000 for a convention at Ballys Paris in Vegas than the International should answer. Most importantly is the right of the teamster member to be able to ask these questions on any teamster venue paid for with Teamster funds.
It is always the same with those that want the cloak of secrecy to hide their actions. We hear the same speech about causing division and giving ammunition to the non Union elements.Mr Rutherford tries to portray those fighting for a Democratic Union free from corruption as "losers want to continue fighting a losing battle" How many times have we heard this story. McCarrons Term is "Deranged Loner" Sorry but its not working anymore. The voices are growing louder. Would it not be a better policy to listen to those voices and engage them on site rather than have them go off site forced to build what you portray as anti Union sites(disagreeing with anything you say). Who is actually giving the non Union sector a sense of division
The SEIUvoice.org site should be a wake up call.
We have met before on other sites
Your behavior was rude and I stopped talking to you for reasons I outlined there. I am not going to re-engage with you. Your post to this site was divisive. Your posts are deliberately meant to provoke any you seem to have a fundamental lack of respect for others and their opinions, as your comment above also demonstrates.
So, I make no apologies for exercising my editorial control and I will continue to delete accounts and posts that I deem unfit.
Not an Equation, merely a list
Matt,
Thanks for mentioning our new blog site. I would, however, like to make one clarification. I was not equating union politics with whining, griping, airing dirty laundry and creating division. I was merely listing the kind of ugliness that I want the site to avoid. And you don't have to look far for examples of what I'm talking about.
If, in my desire to take an informal tone in my writing I muddled the issue, I apologize and hope I can set the record straight.
The IBT is a democratic union -- one member one vote. And having worked through one election cycle, I can tell you that the International does not take positions in races. Our magazines and other offline publications do not endorse candidates for union office. In fact, we are required to run ads for all slates, provide assistance to all slates and remain neutral throughout the process.
Likewise, we are forbidden to take positions in local races.
It also is my hope that this unofficial blog will one day become an official part of Teamster.org.
That said, we could not officially host a community that takes partisan positions. That would mean illegally using general funds (those used to maintain the site) to endorse or attack specific candidates for union office.
Under our own election rules, such a site would have to be taken down during the course of the election, which from filing for office through the election could be well over a year. Avoiding union politics ensures that the site could continue to operate uninterrupted.
I certainly grappled with the issue of openness. And as part of my planning for a Teamster.org redesign, asked my Teamster Myspace friends if they would want an open blog or forum on the Teamster web site. The answer, surprisingly, was a resounding “no.” These are rank-and-file Teamsters, even some supporters of TDU. The unanimous response was “we want to keep that crap off our site.” Teamster.org should reflect our strength through unity not division, they said.
I would also like to point out that we have been “live” for less than two weeks and the only criticism we have received has come from non-Teamsters.
I can assure you that I do not have a misunderstanding of democracy or unionism. I fully condone the marketplace of ideas. And anyone can create a blog or web site to disagree with anything we say. As you point out, a few already exist.
Frankly, I believe our members will vote with their Favorites, Bookmarks, blogrolls and RSS readers. If they like what they see, our site will be a success. If not, then it will come down. That to me is democracy in its purest form.
The standards that we put forward are not unlike the standards you would see on any number of political blogs. Discussion must remain civil and constructive. Even a very small minority that spews hate for the sake of hating can be counter productive.
The IBT has a process for reviewing grievances and complaints. We have an Independent Review Board to investigate corruption. Unfortunately, in every grievance, as in every political race, someone wins and someone loses. And sometimes losers want to continue fighting a losing battle (whining, griping, airing dirty laundry and creating division).
It has been my experience that this kind of venom rarely resolves the issue to their satisfaction. In fact, it does little other than provide ammunition to anti-union forces.
We will be happy to answer member questions and suggest courses of action, and we encourage all members to write to us. We are likewise encouraging locals that do not have web sites to start them, to begin discussions of their own. We are taking our movement to a number of blog and social networking sites. We are working to raise awareness, educate, involve and excite our members.
Can a blog site that moderates discussion gain the confidence of its members? Yes, I believe it can. And, in fact, I think many of our members will find Teamster Power to be a refreshing alternative to what is out there now. Will we appeal to every member? Probably not. But the alternative is doing nothing at all. And that does not move us forward.
In solidarity,
Dan Rutherford
TeamsterPower
The only criticism we have received has come from non-Teamsters.
I am curious how you would know that if Teamsters would not be allowed to post criticism on TeamsterPower.
Anyone can write whatever they want.
The point of having a moderator is to serve as a filter. The moderator sees it all. Complaints = 0.
The International Brotherhood of Teamsters is America's strongest union representing more than 1.4 million members.
Handsome is as handsome does
Hi Dan,
Thanks for your comment.
You raise an interesting problem.
It's my understanding that under federal law, if a union were to use its resources to campaign for a particular candidate, slate, or caucus, that would be illegal.
Nothing, however, stops the union from making its publications available to all members -- on an equal basis, subject to reasonable rules. That's why it is not a violation for the IBT magazine to use union funds to publish campaign materials from candidates or hold forums or debates.
Nor is a union prohibited from allowing members to speak their minds in union publications, in letters to the editor, comments on an official website, etc., including comments that criticize or praise officers and/or policies. (When it is election time, as you note, the union may adopt rules that ensure strictly equal access for candidates, as the Teamster Election Monitor did in 2006. http://www.ibtvote.org/2006/rules/Final_2006_Rules.pdf)
Moderating comments is fine. Whether it helps or hinders an online discussion depends on the moderating and the content, doesn't it? Some prefer an unmoderated discussion, others don't. That's a judgment call. The people you spoke with asked you to moderate. As you said, if people don't like the results they will go elsewhere.
Encouraging good netiquette is also fine. If you want people to stop whining, tell them not to whine. If you don't want swearing, say no swearing. If you want people to stay on topic, tell people to stay on topic.
So why ban union politics? If you don't equate it with venom, bile, rage, perfidy, etc., then why ban it? Is it because you think differences of opinion are divisive and lend comfort to the enemy?
I'll preface this by saying
I'll preface this by saying I'm a newcomer to the labor movement and at this point I know very little about union politics, so forgive me if some of my points are not applicable.
First, let me say I am very glad to see this discussion happening and I think it's always important to examine policies regarding free speech. There was recently a similar discussion in a google group I am a part of. The group was set-up by a church and was created to inform members of a group about events, church-related business and internal matters. Someone recently posted a link to a video about a presidential candidate, which kicked off the discussion about the appropriateness and legality of such things. Even though there was no mention of a candidate by anyone employed by the church, much less an endorsement of a candidate by the church, it was stated that no discussion of politics could happen on that listserv because it was and official church group and they could lose their 501(c)(3) status.
While it is different laws and policies, I believe the same thought behind it can be applied. If it is an official policy of the IBT to not endorse any candidate, then it is perfectly acceptable for them to not allow discussion of politics on an official forum (and that is what TeamsterPower is looking to become). While it may not be anyone from the IBT speaking about the candidate, it can be interpreted as such and cause a rather large mess for them to clean up if anyone decides to make complaints about policy violations.
Speaking of TeamsterPower
I was having a cup of coffee and thinking about the New Era victory that was announced at TP.com earlier. It was also posted on Kos. So, I cannot help but wonder how much farther the campaign would have gone if TP was launched at that time.
Does anyone here know who Mary Peters is? It would be cool if we all spent this much time focusing on preventing a Mexican trucking program from taking jobs while simultaneously placing our lives in jeopardy (you can also see www.firemarypeters.com for more information).
I would love to write more and get in on this thread, but there seems to be a lot of work to do.
-Richard / Union Review
No, it doesn't promote the mission of the site
I don’t have a problem with your description of Teamster Power as a public relations site. That’s what it is. A large component of public relations is informing internal and external audiences and that is exactly what I hope to achieve.
My title by the way is communications coordinator, and as I mentioned I am helping with this site on a voluntary basis, which is why I have not posted back until after hours.
I’m also glad you referenced the IBTVote.org site, because it illustrates my point perfectly. Yes, members are very passionate about their politics and as you can see by the number of election complaints filed, just about anyone can file a complaint about anything. So to avoid repeated, lengthy rulings – and having the site pulled during the decision-making process – I felt it would be best not to touch on politics at all.
As I say, I have no problems with free speech and there are plenty of sites that will allow Teamster members to say whatever they want about whomever they want. But that’s not what Teamster Power is about. If you want to start another site where Teamsters can battle their political viewpoints, go right ahead.
I plainly stated that the mission of this site was to promote the union and build solidarity. Publishing and promoting our differences would be in direct conflict to that mission. I’ve seen repeatedly where these kinds of battles can be used against our organizing efforts. And it doesn’t matter if the local doing the organizing supports the current administration or not. I would not have a site that in any way scuttled a worker’s chances of joining our union.
My goal is to provide more information to our members. To get them discussing the issues we address. To get them to act. To get them involved. Blogs provide functionality that other forms of web publishing do not. You can call me a flack, you can call me a booster, I don’t have a problem with that. I’ve been called worse.
These are philosophical differences that I’m sure have been argued at length before. So there is little point in rehashing them. Still, when you get down to it, I’m sure we would agree on a lot more issues than we disagree.
And there is one other thing I definitely want to clear up: We are not accessing member files. We ask for name and local number upon registration and want to limit content contributions to Teamster members. But this will be done largely on the honor system.
You can say whatever I like.
I think there are two questions and one difference:
1. Is the argument that allowing comments that raise "union politics" would cause legal problems for the union valid?
2. What is the best way to organize member discussion on an official union blog?
I understand your problem:
Teamster Power is a public relations site. As an expert in communications, you know that if you use the site in the traditional public relations style -- one way, brochureware, talking at people -- it will be less effective. You want member participation. But, if members participate, they may raise questions or make criticisms that are on topic but don't serve the site's public relations purpose.
So, you cut the baby in half: allow comments that fit the site editors' agenda (no disrespect to the agenda). Members are free to say whatever you like.
For public relations purposes this may work. Or members may look elsewhere. We'll see. (I think your struggle with posting guidelines suggests a concern that without participation the blog may not fly.)
But you claim another mission as well:
I plainly stated that the mission of this site was to promote the union and build solidarity. Publishing and promoting our differences would be in direct conflict to that mission.
Is publishing differences is harmful to solidarity and unionism. I don't think so. A problem for public relations message control, maybe (not clear in the new internet culture, but maybe).
My suggestion? Choose.
If you want to take the public relations road, then disable the comments feature and instead set up a guest book or just a contact page.
If you want member participation, make reasonable posting guidelines (off topic, swearing, spam, etc.) and accept the brave new internet world of free speech.
I think the latter will lend the site credibility and help build and strengthen the union.
The Dorrough Effect
Quote of the Day
You cannot shake hands with a clenched fist.
--Indira Gandhi
www.charleslezette.com
Google (Charles Lezette)
www.nominateducate.com
Organize, Educate, Nominate & Don't Agitate
www.ubcdelegates.4t.com
The Internet,
It's Not Just for Porn Anymore.
This is a Great Discussion...
Keeping it Real, Keep it Going !